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Support Telephone:
Support can be contacted directly by calling 0500 511 166 (Telstra One Number, STD rates can apply). Manned telephone operating hours are 9am - 5pm Monday to Friday Queensland time excluding public holidays. You can use this number after hours and if not answered you may leave a message and a Harrisontech support staff member will contact you. We strongly recommend to use the support ticketing system for track and trace purposes.
| Daylight Savings Hours (State contact times): |
10.00am - 6.00pm: |
Victoria, New South Wales, Australian Capital Territory and Tasmania excluding public holidays. |
9.00am - 5.00pm: |
Queensland and Northern Territory excluding public holidays. |
6.00am - 4.00pm: |
Western Australia excluding public holidays. |
9.30am - 5.30pm: |
South Australia excluding public holidays. |
Support Ticketing System:
A support ticket system is available 24/7; you can submit your request electronically directly to our support team.
E-mail Support:
You can e-mail our support team directly at support@harrisontech.com.au
Channel Partner Support:
For Engin phone support call 1300 305 000
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